HOTEL MANAGER

Description

We are seeking a professional and customer-focused hotel manager to oversee our hotel operations. In this position, you will direct the day-to-day operations and activities at your allocated hotel location. Your duties will include managing personnel, collecting payments, monitoring budgets, and evaluating hotel performance.

To excel in this role, you must be approachable and detailed-oriented with proven hospitality or management work experience. Our ideal candidate will also demonstrate excellent communication and interpersonal skills.

Hotel Manager Responsibilities:

•Overseeing personnel, including receptionists, kitchen staff, and office employees.

•Monitoring employee performance and conducting regular evaluations to help improve customer service.

•Maintaining records of budgets, funds, and expenses.

•Resolving issues regarding hotel services, amenities, and policies.

•Organizing activities and assigning responsibilities to employees to ensure productivity.

•Creating and applying a marketing strategy to promote the hotel’s services and amenities.

•Coordinating with external parties, including suppliers, travel agencies, and conference planners.

•Evaluating hotel performance and ensuring compliance with health and safety rules.

•Partaking in financial activities, including establishing room rates, setting budgets, and assigning funds to departments.

Hotel Manager Requirements:

•Educated and matured 25-35years old.

•Bachelor’s degree in hospitality, business administration, or a relevant field.

•A minimum of 3 years experience in hotel management or a similar role.

•Strong understanding of hotel management best practices and data entry software.

•Outstanding interpersonal communication and customer service skills.

•Exceptional leadership abilities with great attention to detail.

Job Type: Full-time

Salary: From ₦230,000.00 per month

Ability to commute/relocate:

• Lagos: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• You must be available 24/7.

Education:

• Post-secondary (technical & vocational) (Required)

Experience:

• Hotel Management: 3 years (Required)